New: Track Your Inventory Directly in FreshBooks

Inventory tracking has been added to your Items & Services page.


You’re a physiotherapist who also sells stretching bands to clients. Or a dog trainer, who offers specialty training tools along with your services. Or a hairdresser who sells their favourite styling product after every haircut. Bottom line: You carry inventory.

But managing your inventory (even in small amounts) takes effort. You need to know how much you have on hand and how much you’ve sold. You need to know when to reorder materials, so you don’t oversell on items. And you even need to know which items aren’t selling so you can avoid them in the future. It’s a small chore, but a chore nonetheless…

To help, FreshBooks has added inventory tracking to the Items & Services page. This will allow you to easily keep track of all the inventory you invoice for, all in one place.

What Is Inventory Tracking?

Inventory tracking on FreshBooks allows you to add, edit, and review inventory for billable items within your account. Keep track of items you have in stock, and the amount is automatically reduced when invoiced for.

Where Is Inventory in My Account?

Simply login and navigate to the Items & Services page by clicking on the cog icon in the top left corner of your dashboard. Here you’ll find a list of all your billable items that you can add inventory to.

How Do I Add Inventory to an Item?

Adding inventory to an item is easy:

  1. Log into your FreshBooks account
  2. Once on your Dashboard, click the cog icon in the top left corner
  3. Click on the Items & Services page
  4. Click the green Create New button in the top right corner
  5. Fill in your item details
  6. Click the Track Inventory box, and add how many items you have in stock

That’s it. Once you invoice for that item, the stock will be automatically reduced for easy tracking. Here’s what it looks like in-app:


What if an Item Runs Out of Stock?

When you add more items to an Invoice than is currently available in your stock, you’ll see a tooltip that notifies you, so you don’t oversell it. Here’s what it looks like on an Invoice:


What Other Platforms Can I Track Inventory From?

If you already track inventory using Shopify, Squarespace, BarCloud, or 2Ship, you can automatically pull your data into FreshBooks using each platform’s dedicated integration. This will help you keep an eye on all your inventory all in one place.

Why Should I Track My Inventory?

Keeping track of your inventory helps you stay on top of what you have in stock, so you can always be sure you are able to fulfill any upcoming orders. Also, using an item sales report will help you keep an eye on which items are making you money, and which items aren’t, so you can decide what you want to continue selling in the future.

Why Should I Supplement My Services With Inventory?

Your clients trust you and the products you use, so it’s natural that they’d want to use those products at home too. By carrying a small amount of inventory, you can create additional income by providing those items directly to customers.

It’s convenient for your clients, and provides another source of income for you, with no additional hours needed. Because these products don’t replace your services, they simply give you another way to make income from your existing clients. We call that a win-win!

Need Help Getting Started?

If you have any questions on how to start tracking your inventory, a team of Support Rockstars is ready to help you out. Contact them here.

Dave Hayes
about the author

Sr. Copywriter, FreshBooks Dave is a Senior Copywriter currently working for FreshBooks, serving all the amazing businesses using the platform. When he’s not writing, Dave can likely be found binging Netflix alongside his dog Indy.