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Remote file backup services: Carbonite review

by Mike McDerment | July 12/2007 |

I’ve been using Carbonite to backup my desktop for the past few weeks. While Daniel got it going okay, we have encountered two problems:

  1. I’m on Vista, and since installing it I’ve started getting the blue screen of death. I did not want to attribute that to Carbonite, but when I went to look at some of my backup files, it happened again. Pretty sure it’s Carbonite.
  2. When I asked Daniel if we should stick with them, he said “no.” Pretty definitive. When I asked why he said, “I’ve sent two questions to their support team and have not received any replies.” Those questions were sent over three weeks ago.

It’s funny, but I bet if Daniel had got a reply to his questions, we would not have canceled our account. I will give them this, they sent me to a pretty good customer survey when I canceled. I filled it out. That was a good experience.

Can anyone recommend a remote file backup service? Preferably one that is Vista-safe?


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