Customer Support Offline Thursday

September 26, 2007

Good evening!

Just a friendly note to let you know that tomorrow morning—and for most of the afternoon (Thursday September 27)—the entire FreshBooks team will be spending our time huddled together, brains working furiously, to figure out how we can serve you better! No joke.

The (ironic) downside of this dedication to serving you: we won’t be able to serve you tomorrow with our regular outstanding (!) level of phone and e-mail support.

So, in brief: we will not be offering customer support on Thursday. Sorry folks!

That said, just head on over to the FreshBooks forums! It’s a great place to get assistance from other FreshBooks users. They won’t bite.

Thanks for your understanding, and we look forward to reconnecting with you on Friday!

about the author

Co-Founder & CEO, FreshBooks Mike is the co-founder and CEO of FreshBooks, the world’s #1 cloud accounting software for self-employed professionals. Built in 2003 after he accidentally saved over an invoice, Mike spent 3.5 years growing FreshBooks from his parents’ basement. Since then, over 10 million people have used FreshBooks to save time billing, and collect billions of dollars. A lover of the outdoors, Mike has been bitten so many times it’s rumored he’s the first human to have developed immunity to mosquitoes.