FreshBooks in the Fiji Times
A while back I wrote a post about Triscuits, and Jonathan — who lives in Fiji — commented here on the Fresh Thinking blog to say:
I’d like to request removal from all future posting which reference food items I’m unable to purchase in this country.
I am right now dying to try cracked pepper and olive oil Triscuits.I am seriously considering canceling my FreshBooks account because of this irresponsible posting. Have a heart.
jonathan
We felt for Jonathon, so we took the liberty of sending him a couple boxes of Triscuits. He was pretty excited when he received them. So excited in fact that this weekend Jonathan wrote a feature article in the Fiji Times titled “Separating the good buzz from the bad” about FreshBooks and a handful of other businesses whose outstanding service has touched Jonathan.
I gotta say, it’s pretty neat to be in a newspaper, especially one in Fiji. Thanks Jonathan, and we’re glad you liked the crackers.


4:12 pm
Absolutely my pleasure, Mike. People here love that story and I think it’s because that kind of customer service is a bit of a rarity in Fiji.
Thanks again for doing what you guys do.
jonathan
4:16 pm
Thanks for spreading the good word Jonathan.
- mike
12:49 am
We don’t get any decent fresh coconuts here in Toronto!