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Learn how FreshBooks is designed to support your business

Easy-to-Use Accounting & Bookkeeping Features

Professional Invoicing

Impress clients with professional Invoices that clearly show the work you’ve done and what it costs…then, just click send. Oh, and use automated payment reminders to nudge clients for payment.
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Keep an Eye on the Big Picture

Simple or complex, your finances tell you how your business is doing. FreshBooks’ easy-to-use Double-Entry Accounting tools and reports show profitability, cash flow health, and details your spending.
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Fast & Easy, for You and Your Clients

FreshBooks’ automated online payment options (like automated recurring billing) let your clients pay their preferred way, and get you paid 2x faster.
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Never Miss an Expense

FreshBooks lets you snap receipt photos, forward email receipts to your account, and import expenses from your bank account. Then organize and assign them to clients. Tracking every dollar keeps you ready for tax time.
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Track Time to the Minute

You (and your team) work on lots of projects at once, and missing billable time can be costly. Time Tracking in FreshBooks makes it easy for teams to log time and automatically add it to invoices, so all time is accounted for.
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Keep Everyone on the Same Page

With a business to run and projects to manage, it’s tough to keep everyone synced up and on schedule. Projects in FreshBooks make it easy for your clients, team, and contractors to collaborate, and share files and updates…all in one place.
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Know Your Business Better

Easily track every dollar in and out of your business then run reports to see how your business is doing. And at tax time, do it yourself or just give your accountant access to quickly find what they need.
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Take FreshBooks Anywhere

Stay connected to your clients and team, even on the go. Send invoices, track expenses, and check on projects all with the FreshBooks mobile app. Oh, and if you drive a lot for your business, check out Mileage Tracker.
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Choose the Right Plan For You and Your Clients

Save an Extra 10%

HIGHLY RATED BY MILLIONS OF BUSINESSES WITH EMPLOYEES

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Get Migration Support From Your Current Software



Set Your Team up for Success With Custom Onboarding



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Payroll, Fast and Easy Like It Should Be

Get payroll done in minutes with unlimited payroll runs, automated tax calculations and filings, plus improved compliance, all seamlessly integrated within FreshBooks. 

Expert Bookkeeping Services and Tax Prep

Bench provides bookkeeping and tax filing services designed for small businesses. When combined with FreshBooks, you get a time-saving financial solution your business can count on.


An AppStore For All Of Your Accounting Needs

Easily integrate your FreshBooks account with other apps and partners to simplify everything from eCommerce to payroll.

Go to the FreshBooks AppStore

Frequently Asked Questions

Is FreshBooks the right accounting solution for small businesses with employees?

FreshBooks is built specifically with small business owners in mind. 

On top of that, if you need additional users in your account, you can assign specific user roles to your team members to limit the amount of access they have to company information and financials…depending on their role in the business.

Here’s a brief overview of each role you can set up on the FreshBooks project management software to get started with team collaboration.

Business Owner: The owner created the FreshBooks account and has full access to every project management tool but cannot add and edit custom accounts in the Chart of Accounts or create Journal Entries (only an Accountant can do these things).

Admin: Admins have access to many sections in the business’ account, with some limitations. You can view a complete list of features available to Admins here.

Manager: Managers have access to many of the business account’s sections, like Settings, Clients, Invoices, Payments, Expenses, Projects, Time Tracking, and more, with some exceptions. You can view a complete list of features available to Managers here.

Employee: Employees have access to their own information for the following sections: Time Tracking, Projects, Expenses, and Bills.

Accountant: Owners on Plus and Premium plans can add up to 10 Accountants to their business account at no extra cost. Accountants can see your business’ Dashboard, Invoices, Payments, Expenses, Reports, and Chart of Accounts.

Contractor: Contractors can use FreshBooks project management software as a task management tool by viewing and tracking time for any Projects they’re invited to.

Check out this great article for more information: 3 Ways FreshBooks Makes Your Team More Effective

Which FreshBooks plan is the best choice for small businesses with employees?

FreshBooks plan options are designed for small business owners with employees as follows:

  • Premium Plan (lots of advanced features)

  • Select Plan (a customizable plan for growing businesses with employees)

Most businesses with employees speak to one of our plan specialists to customize a Select plan to specifically suit the needs of their business. Click here to talk to a Specialist.

All of your information stays in your account.

Want to know how much FreshBooks costs? We know every small business is different, which is why there are different plans to choose from. You can review them here. Our advice? Take a moment and take stock of:

  • Where your small business is today?
  • Where you hope to grow your business in the next 6 months?
  • Your overall income and expenses
  • The features you need to help your business accomplish all its goals
  • You not only get accounting software that’s easy to use and really helps boost your cash flow, but you get customized onboarding for you and your employees. While features like expense tracking, credit card payment, invoicing, connecting bank accounts, and more are simple in FreshBooks, we want to ensure you and your team hit the ground running. That’s why we help you get set up and have your books ready to, so you don’t skip a beat.Do you need business health reports?Do you need mobile mileage tracking?

Read this article for even more information to help you choose the right FreshBooks plan for your business with employees: Wondering Which FreshBooks Plan Is Right For You?

Why is FreshBooks easier to use than Quickbooks Online, Xero, Zoho Books, or Other Platforms?

The biggest difference for our customers between FreshBooks and Quickbooks is that FreshBooks was designed to be easy for them to use, while also having all of the functionality and reporting capabilities that accountants need. 

This means as a business owner you have the ability to easily handle daily tasks, bookkeeping, connect with your clients, improve your cash flow and lots of other things. At the same time, you can give your accountant special accountant access to your account to get the information they need to provide advisory services, help you grow your business, and effectively deal with tax time.

On top of all the easier-to-use features, many of our customers made the switch because of our award-winning support team. They actually pick up, don’t transfer you, and stick with you until you have the information you need.

FreshBooks customer Heidi Smith tried Quickbooks, went to days of training and then realized it shouldn’t have to be that hard. Learn more about her journey to FreshBooks here: How Heidi’s Glass Services Business Got Clear on a Better Accounting Solution

Can FreshBooks help me migrate all of my data from Quickbooks?

The short answer is YES!

The long answer is as follows:

When setting up a FreshBooks account, you can start fresh, or transfer over existing data from any previous software like QuickBooks Online, Zoho Books, or Xero. If you’re not a fan of manual entry, Clients, Expenses, and Items can be imported by you with the steps below. For Taxes, you can email us the below details and we’ll take care of it for you.

NOTE: If you choose a Select Plan, your information will be migrated for you by one of our account specialists.

Below are the types of data FreshBooks can import:

Clients

Clients can be imported using the steps here yourself.

Expenses

You can now import Expenses yourself with the steps here.

Items

Import Items using the steps outlined here.

Taxes

For Taxes, you can put together a CSV file for each type of data with the required columns below first. Then send this from your owner’s email (that matches your account) with written permission for us to upload.

Required Fields

  • Tax Name – i.e. ‘HST’
  • Percentage – i.e. ’13’ for a 13% tax

Optional Fields

  • Tax Number – Government-registered tax number

Vendors

Import Vendors using the steps outlined here.

Do I need an accountant if I use FreshBooks? 

It really depends on you as a business owner. While FreshBooks is super-easy to use, when it comes to using all the tools available to you as a business owner, your accountant should definitely be at the top of your toolbox. 

Not only does FreshBooks allow business owners to add their accountant to their account, but FreshBooks also has an Accountant Partner Program that pairs business owners with accountants. This ensures that businesses are matched with accountants that suit their specific needs. 

Learn all about the Accountant Partner Program here.

Want to hear what it’s like to be part of the Accountant Partner Program? Here’s a great article:  How FreshBooks’ Accounting Partner Program Helps CMA Lindsay Support Clients

How do I work with my accountant on FreshBooks?

Invite up to 10 Accountants per business at no extra cost! If your Accountant wants to learn more and familiarize themselves with FreshBooks’ accounting features, they can sign up for the Accounting Partner Program to become a FreshBooks certified partner, which comes with a bunch of cool benefits. If you don’t have an Accountant yet, reach out to us and we can help you get matched with one of our partners based on your geographical location, industry, and your accounting needs.

If you’re not sure about things like accounts receivable, general ledger, balance sheets, or doing your business taxes, not to worry. Getting your accountant on board and working with you in FreshBooks can be done in just a few clicks.

Learn more about working effectively with your accountant on FreshBooks in this great article.

Is FreshBooks the right accounting software for accountants?

As an Accountant, you can review your new Client’s financial reports and help balance their books to ensure their business runs smoothly. Each Client that invites you to work in their FreshBooks account as an Accountant will appear as a separate business that you can switch to within your own FreshBooks account.

FreshBooks is such an intuitive accounting / bookkeeping software, you can easily access accounting reports, add Journal Entries, manage Chart of Accounts, perform administrative tasks, as well as review and manage other data in each Client account. All-in-all it’s easy to get your clients ready for tax season.

We also have an Accounting Partner Program where you can become a certified FreshBooks accounting partner. The program is designed to help you offer services such as advisory, reporting, analytics, or business coaching. Accounting partners also get:

  • Free FreshBooks training and Certification as part of the onboarding process
  • Connections with potential FreshBooks users looking for help from an accountant
  • Referral commissions for recommending FreshBooks to your clients
  • Dedicated Accountant support and account management
  • Free subscription to use as a demo environment to discover FreshBooks’ accounting functionalitiesOngoing resources and product information

As an accountant here’s what you can do in a Client account:

  • Access the Dashboard and Reports of your business’ financials
  • Create Journal Entries and custom Sub-Accounts in Chart of Accounts
  • View Invoices and manage payments
  • Create Other Income
  • Create and manage Expenses

Here’s are some links to learn more or to help you get started:

Here’s a testimonial with some great insights too: Why Visionary Bookkeeper Kate Chooses to Serve FreshBooks Customers

Does FreshBooks offer integrations with third-party applications for businesses with employees and organizations?

FreshBooks joins forces in a partnership with other companies to provide an “integrated” service. Once connected, integrations help you sync data and transfer information from one software to another (from Company X to FreshBooks and vice versa), thereby automating otherwise menial tasks and saving your team tons of time. Customer experiences are at the heart of integrations in an effort to automate as much as possible and provide business owners like you with the tools they need to run and scale their businesses.

Check out the benefits of FreshBooks’ suite of Integrations in this short video.

FreshBooks integrates with over 100 other third-party apps, so when visiting the FreshBooks AppStore you can easily find great apps to handle things like payroll, scheduling, and inventory tracking to help optimize your business even more.

Check out the FreshBooks AppStore here.

How do you keep books for a small business?

If you’ve had a business for years you’ve likely solved bookkeeping problems, tackled financial statements, managed tax payments, and even have a bit of an understanding about your financial health…to some extent, but if not or you’re just starting out here’s what you need to know.

Keeping tight books year-round will save you more time and effort than not doing a good job of it and waiting until tax time.

There’s no question that best-in-class accounting software like FreshBooks is an essential part of running a business these days. Beyond that, if you have a more complex business with lots of moving parts and growth, you likely don’t have time to take care of your books. Here are a few articles that can help:

Should You Hire a Bookkeeper for Your Small Business?

Conquer Business Finances at Different Stages of Growth

Sara Uses FreshBooks Because She Knows Accounting and Getting Paid Are Tough

Does FreshBooks offer payroll for businesses with employees?

FreshBooks has connections to third-party apps that seamlessly integrate with your account to run and automate payroll (our payroll partner for US based businesses is Gusto). This makes it easy to run payroll, while also tracking the transactions directly in your FreshBooks account.

So instead of worrying about missing an employee or contractor’s hours when running payroll, our Gusto integration handles everything for you. Plus, it’s fast to set up, easy to use, and allows you to track the transactions as expenses, which are reflected in reports.

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