Data and Research

Today, FreshBooks announced the results of their Second Annual Politeness Index, which finds New Brunswick is Canada’s most polite province for the second year in a row.

The data scientists at FreshBooks determined the ranking by analyzing the use of “please” and “thank you” on over 10,000 invoices sent from Canadian customers in 2018.

For the second year in a row, FreshBooks finds the United States is more polite than Canada overall — only 8% of Canadians use please or thank you on their invoices, compared to 12% of Americans.

How does your province rank?

About FreshBooks: FreshBooks is the #1 accounting software for self-employed professionals and their teams. If you invoice, you need FreshBooks. Try it free with a thirty day trial.

Methodology: FreshBooks analyzed over 10,000 invoices sent in 2018 from Canadian customers to uncover where small business owners are the most likely to use please or thank you. Note: Territories were excluded due to insufficient sample size.

Contact: Carly Moulton, Data Insights and Communications Manager, pr@freshbooks.com

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