Data and Research
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The verdict is in: Alabama is now the most polite state in America.
For the second year in a row, the data scientists at FreshBooks analyzed over 250,000 invoices that were sent in 2018 to determine where self-employed professionals are the most likely to use please and thank you.
Here’s what we found:
- Last year, Oklahoma was the most polite state in America by a wide margin. This year, only 20% of their invoices contain please or thank you, bringing them in at #4.
- Vermont climbed its way to the top three states with their percentage of polite invoices more than doubling since last year.
- For the second year in a row, Tennessee is the least polite state in the U.S.
- Once again, Americans are more polite than Canadians overall. Only 8% of Canadians use please or thank you on their invoices, compared to 12% of Americans.
Don’t forget, manners matter. FreshBooks found invoices that use please and thank you get paid a median of two days faster than those that don’t.
How does your state rank?
About FreshBooks: FreshBooks is the #1 accounting software for self-employed professionals and their teams. If you invoice, you need FreshBooks. Try FreshBooks free with a thirty day trial.
Methodology: FreshBooks analyzed over 250,000 invoices sent in 2018 to uncover where small business owners are the most likely to use please or thank you.
Contact: Carly Moulton, Data Insights and Communications Manager, email@example.com
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