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The FreshBooks 4E Philosophy

At FreshBooks we embody the 4E Philosophy

We believe in Executing Extraordinary Experiences Everyday - for our customers, for our coworkers and in our product.

1. Execute

At FreshBooks we say what we do and we do what we say. We deliver updates and improvements to FreshBooks every week. If you have a question, we'll make sure a real, live person answers it. Whatever needs doing, we make sure it gets done (and done well).


2. Extraordinary

Good isn't good enough. We strive to go the extra mile which means that we take the time to understand what you need and we find ways to help. From tips to setting up your invoicing to help reading that report (or even recommendations on snack selections for that important meeting), FreshBooks has your back.


3. Experiences

We're in your corner. We want to help you with more than your accounting - we want to help you succeed as a self-employed professional. That's why we believe in providing experiences beyond your accounting, like organizing meet ups with other small businesses using FreshBooks in your city or exclusive invites to small business events (or maybe even tickets to that sold out movie premier).


4. Everyday

Amazing service isn't amazing if it only happens once in a while. We want to make sure that every experience you have with FreshBooks exceeds your expectations. Give us a call and see for yourself (but be ready, we answer pretty quickly).

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