Small Talk Offers 2026

Terms and Conditions

Last Updated: October 09, 2026

1. Eligibility

These offers are available exclusively to active FreshBooks customers who register for a FreshBooks “Small Talk” community event during the Offer Period.

Offer 1 Terms & Conditions: This offer is available exclusively to active FreshBooks customers who purchase a new annual or monthly subscription to FreshBooks Payroll powered by Gusto after registering for a Small Talk event. To redeem this offer, eligible customers must add FreshBooks Payroll to their active FreshBooks account by December 31, 2026, and successfully run their first payroll by January 31, 2027.

Eligible customers will receive their first four (4) consecutive months of the Payroll base subscription fee ($40/month) free. The per-employee fee of $6 per added payroll team member per month is excluded from this promotion and will be billed monthly starting from the first month of enrollment. Starting in month five (5), the base subscription will automatically be billed at the standard monthly rate of $40 per month.

Offer valid for new Payroll customers only; existing or returning FreshBooks Payroll customers are not eligible. This promotion may be combined with Offer 2 (below), but cannot be combined with any other discounts, free trials, or partner offers. Customers must maintain an active FreshBooks subscription and Payroll subscription to remain eligible. If either subscription is canceled during the Offer Period, the discount ends immediately. Prepaid Payroll subscription fees are non-refundable, and no refunds or credits will be provided for unused months or for the value of the promotional discount. FreshBooks reserves the right to modify or withdraw this promotion at any time without prior notice.

Offer 2 Terms & Conditions: This offer is available exclusively to active FreshBooks customers or trial customers who enable FreshBooks Payments powered by Stripe after registering for a Small Talk event. To redeem this offer, eligible customers or trial customers must add FreshBooks Payments to their FreshBooks account by December 31, 2026. The associated Stripe account must be set up in the United States of America.

In order to participate in this offer, eligible customers must send one (1) payments-enabled test invoice for up to $25 (no taxes) to payments-activation@freshbooks.com, with a single line item called "Small Talk." FreshBooks then pays the invoice, net of processing fees, through its internal refund process (“Promotional Transaction”).

Offer valid for new FreshBooks customers or trial customers only; existing or returning FreshBooks customers are not eligible. This promotion may be combined with Offer 1 (above), but cannot be combined with any other discounts or partner offers. If the subscription is canceled during the promotional period, the Promotional Transaction ends immediately. Prepaid subscription fees are non-refundable, and no refunds or credits will be provided for the value of the promotion. FreshBooks reserves the right to modify or withdraw this promotion at any time without prior notice.

Eligible customers will be reimbursed up to a maximum of $25.00 USD less applicable fees, per customer that meets the Redemption requirements set out in section 4 below. Reimbursed fees will be credited to the eligible customer’s Stripe account on a rolling basis, generally within two (2) weeks after fees are incurred on Promotional Transaction. 

2. Offer Details

Eligible customers will receive one or both of the Small Talk Offers by registering for and attending a Small Talk community event between October 14, 2026, and December 31, 2026, provided they also satisfy the applicable offer-specific terms.

Each Small Talk Offer is:

3. Offer Period

This promotion is available from October 14, 2026, to December 31, 2026, only (the “Offer Period”) and may be modified or withdrawn at any time without prior notice by FreshBooks. 

4. Redemption

To qualify for the Small Talk Community Offers, customers must:

5. Exclusions & Limitations

6. Billing & Payment

Billing will align to active FreshBooks customers’ current invoicing schedule(s).

7. Cancellation Policy

Cancellations after the Offer Period will align to active FreshBooks customers’ current terms and conditions.

8. Eligible Transactions and Fees

Transaction Rates

Associated Fees