× Freshbooks App Logo
FreshBooks
Official App
Free - Google Play
Get it

Data and Research

All the resources you might need to learn more about goings on at FreshBooks.
Have a question? Contact our PR team:

FreshBooks’ Second Annual Politeness Index: Which County Is Most Polite?

For the second year in a row, the data scientists at FreshBooks analyzed over 250,000 invoices that were sent in 2018 to determine where self-employed professionals are the most likely to use please and thank you.

This year’s index also ranks counties in England.

Here’s what we found:

  • West Midlands is the most polite county overall, with 25% of invoices sent out containing please and thank you
  • East Sussex comes in at the bottom of the ranking, with only 1% of invoices containing polite language
  • Overall, the U.S. is the most polite country (12%), followed by Canada (8%) and England (6%).

Don’t forget, manners matter. FreshBooks found invoices that use please and thank you get paid a median of two days faster than those that don’t.

Contact: Carly Moulton, Data Insights and Communications Manager, pr@freshbooks.com

Check out how FreshBooks’ invoice software works, or Try It for Free today

Get started for free today.

No credit card required.
Cancel anytime.